Wednesday, February 27, 2019

Tax Collector installs first Self-Service Kiosk in the State of Florida

TAMPA, FL – (February 27, 2019) – Hillsborough County residents can now skip the lines and renew their vehicle registration at a self-service kiosk!  The Hillsborough County Tax Collector’s office is the first in the state of Florida to offer a self-service kiosk with easy-to-use touch screen prompts to renew vehicle registrations. 

The kiosk allows customers to pay with cash or credit and get their vehicle registrations and decal in as little as two minutes without having to wait in line.  Instructions and voice prompts in English or Spanish make the kiosk as easy to use as an ATM.   There is no additional charge for cash transactions at the kiosk and a nominal 2.25 percent fee when paying with credit or debit cards.  The self-service kiosks are offered at the Tax Collector’s Brandon, Drew Park and North Tampa branches - three of the busiest offices. 

Doug Belden’s management philosophy is to improve business processes to make them better, faster, and cheaper. He’s never satisfied with the status quo and will continue to strive for excellence. “Providing a self-service kiosk is just another innovative example of how we strive to provide excellent customer service to the citizens of Hillsborough County.”  Belden said. 

This kiosk project took almost two years of hard work to develop and deploy and is another example of the benefit of public and private partnerships.  This type of collaboration brings modern, innovative technology to our offices and helps us provide excellent service and convenience to the citizens in Hillsborough County.

The Tax Collector’s office processes more registrations than any other transaction, processing 640,000 registration in the branches in 2018.

The new FL MVExpress Self-Service kiosks are located at the Tax Collector offices listed below:

  • Brandon – 3030 N. Falkenburg Road, Tampa, FL 33619
  • Drew Park – 4100 W. Martin Luther King, Jr. Blvd. Tampa, FL 33614
  • North Tampa – 3011 University Center Drive, Suite 150 Tampa, FL 33612

For more information, click here.

 

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