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Operating Instructions

The Tax Collector, Doug Belden, is proud to make available to authorized organizations (as listed in Florida Statute 320.05), a method of obtaining information vital to their operation - the Automated Motor Vehicle Lookup System.

This system allows participating Motor Vehicle Dealers, Financial Institutions and other businesses 24-hour, 7 day a week access to the Division of Motor Vehicles, Florida Real-Time Vehicle Information System.

The following is a brief overview of how the system works.

Assignment of codes required for entry

You must have been assigned an access code and password to use the system. 

Note:   Your organization is responsible for notifying our office within three business days, when an access code/password should be canceled.  This would occur if one of your personnel were no longer employed with your organization.

Please fax the request on company letterhead to the attention of Sabita Dubra to (813) 612-6766.

Information stored in the database

When your account is set up, we store your name, phone number, fax number and access information.  This information is stored for  your convenience and used for verification purposed when you request a fax through the system.  It is also logged for every inquiry made and every fax requested.

Help

Detailed help will be available in the event a caller needs additional assistance

Using the Motor Vehicle Lookup

After entering a valid access code and password, you will be advised whether or not the Division of Motor Vehicle’s, Florida Real-Time Vehicle Information System is available. 

If for some reason the system is not available, you will be notified and asked to try back at a later time.  Since our computers are connected to the same database used for the Motor Vehicle Lookup, our computers will not be available at this time as well.

If the system is available, you will be prompted for a series of information.  You will receive the following menu after entering a valid access code and password:

Initial Menu:

Press 1 to enter a VIN number.

Press 2 to enter a tag number.

Press 3 to enter a title number.

Press 4 to enter a decal number.

Press 6 for HELP.

Press * to end a message.

Press # to end the call.

Based on your selection from the previous menu, you will be prompted to enter a VIN, tag, title, or decal number followed by the pound key after each digit and the pound key twice at the end of your request.  The number will be read back to you for verification.

When valid information is found in the DMV database, you will be prompted to determine what information you would like regarding this vehicle.

Information Menu:

Press 1 for vehicle information.

Press 2 for owner information.

Press 3 for lien information.

Press 4 to have all of the information faxed.

Press 9 to perform another lookup.

Press # to end the call.

The system will read (or fax) the requested information once you have selected one of the preceding options. 

The following information may be obtained under each category unless the record is protected by Florida Statute 119.07(3aa) which prohibits disclosure of such information.

Vehicle Information:

Year of vehicle, make, body, color, tag number, tag type, vehicle identification number, title number, title status, title issue date, decal number, decal year, insurance status, class, weight or length, gross vehicle weight or width, odometer status, odometer reading, odometer date, presence of D6 stop.

Owner Information:

Name, address, date of birth, sex, and drivers license number(s)

Lien Holder Information:

Name, address, and date of lien.

How to Enter Alphanumeric Information

Each time you press a key the system will speak the numeric or alphabetic character that corresponds to that key.  When you hear the number or letter you desire, press the pound key.  For example, if you press the 2 key, the system will speak “two”.  If you press the 2 key again, the system will speak “A”.  If pressed once again, the system will speak “B”.  If pressed once more, the system will speak “C”. 

Note:  The 1 key represents “1” as well as “Q” and “Z” in addition "Q" is also on "7" and "Z" is also on "9".

Sample Alphanumeric Entry

Let’s say you want to enter tag number: JYE 41P

(1)        Press the 5 key (will speak “five”)

(2)        Press the 5 key again (will speak “J”) - Press the pound key

(3)        Press the 9 key (will speak “nine”)

(4)        Press the 9 key again (will speak “W”)

(5)        Press the 9 key again (will speak “X”)

(6)        Press the 9 key again (will speak “Y”) - Press the pound key

(7)        Press the 3 key (will speak “three”)

(8)        Press the 3 key again (will speak “D”)

(9)        Press the 3 key again (will speak “E”) - Press the pound key

(10)      Press the 4 key (will speak “four”) – Press the pound key

(11)      Press the 1 key (will speak “one”) - Press the pound key

(12)      Press the 7 key (will speak “seven”)

(13)      Press the 7 key again (will speak “P”) - Press the pound key

Press the # key once more to indicate the end of the tag number.

Special Input Regarding Personal/Specialized Tags

If the tag number has space(s), dash(es), etc., only enter the letters/numbers as printed on the tag without the spaces/dashes (e.g., “OWE-DEBT” would be entered as “OWEDEBT”, “FAST 1” would be entered as “FAST1”.)

Note:  The 1 key represents “1” as well as “Q” and “Z” in addition "Q" is also on "7" and "Z" is also on "9". 

Florida Statute 119.07 (FS 119)

Please note, some records are marked "see FS 119" this means the customer has requested his/her record be marked private by the Department of Motor Vehicles.  If your company is a towing/recovery company, please contact Sabita Dubra at (813) 612-6766 for more details.

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