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Driver License Services

Frequently Asked Questions

What documents do I need to bring with me when I apply for an original, renewal or replacement driver license or ID card at a State or Tax Collector office?
You will need to bring a primary document to establish your identity, legal presence and date of birth. Primary documents include, but are not limited to:
  • Original or certified copy US Birth Certificate or Valid US Passport. Note: If the name listed on the primary document presented differs from the name you wish to place on your driver license or ID card, due to marriage or legal name change, you will also need to bring the original or certified copy of all marriage certificates or court ordered name change in order to link the names.
  • Proof of your social security number
  • Two proofs of residential address.

Check Gather Go Get for more information.

For a detailed list of required documents, please visit www.gathergoget.com.
Why do I need to provide so many documents when I’ve had a Florida license for years?
The Federal REAL ID Act of 2005 sets new standards for the issuance of driver licenses and identification cards. REAL ID is a nationwide effort to improve the integrity and security of State issued driver licenses and identification cards, which in turn will help fight terrorism and reduce fraud.
Will I need to bring all of these documents again in order to renew or replace my driver license or ID card?
After U.S. Citizens and Immigrants have been issued a REAL ID compliant card, they will not be required to present primary identification for subsequent transactions unless their name or residential address changes. Non-Immigrants, however, are required to present all documents to prove legal presence for every driver license or identification card issuance transaction.
What if my driver license or ID card is about to expire or has expired and I’m unable to gather all of my Real ID documents?
You may obtain a temporary license which will allow you to continue driving until you are able to obtain your documents, provided the license has not been expired for more than 60 days. The fee for a temporary permit is $6.25. Temporary permits are not identification however and cannot be issued to customers holding ID cards.
Why do I need to provide my marriage certificate to get a driver license?
If marriage is the reason for a name change, all marriage certificates must be provided in order to link the name shown on the primary identification presented (US Birth Certificate, US Passport, etc.) to the name the customer would like to place on their driver license or identification card. If the name shown on the primary document presented reflects the name you wish to place on your driver license or ID card, then a marriage certificate would not be required.
What can I use as proof of address to get a driver license or identification card?
For a complete list of acceptable proof of residential address documents go to Gather Go Get.
What can I use to provide two proofs of address to get my Driver License or ID card if I don’t have any bills in my name?
You can have the person you live with complete the Certification of Address form and that person would provide the two proofs of address.
Why can’t I use my military ID as proof of legal presence to get a driver license? It was issued by the Federal Government?
Military ID cards are not on the list of acceptable documents approved by the Department of Homeland Security under the Federal Real ID Act.
Are there any exceptions to the Real ID compliant law for seniors and military?
Please contact our office at (813)635-5200 for further details regarding this matter.
What is required to get a first time driver license?
Learners License Requirements: To apply for a leaners license, you must be at least 15 years old.

Complete of a Traffic Law and Substance Abuse Education course

Parental Consent Form signed by a parent or guardian in the presence of a drive license examiner or notarized if the parent or guardian will not be present.

REAL ID documents to establish your identity, proof of legal presence, proof of social security number (if issued) and two proofs of residential address.

Class E Knowledge exam consisting of 50 questions on traffic laws and signs.  You must have 40 correct answers to pass (80%)

Vision test using an eye machine.  You must have 20/40 or better in each and both eyes, with or without corrective lenses,  to pass.

Hearing test

Note: If 18 years of age or older, you have the option of completing the Learner License requirements and upgrading it to a Class E License without first being issued a Learner License. If you opt to do so, it must be completed in two steps. You would first be required to pass all written exams, then schedule an appointment to take the Driving Skills Road Test. More information can be found here

I just moved from another state. What documents do I need in order to get a Florida Driver License?
In addition to providing the required REAL ID documents, we will perform a check to ensure there are no outstanding suspensions. You must also pass a vision and hearing test. If you are getting a CDL license, you will need to provide your current DOT Medical Examination Card. You must also surrender your Out-of-State driver license. We recommend you make an appointment .
If I have a CDL license, but I am not currently using the CDL and I want to downgrade my license, can I get the CDL back without having to retest?
If you have already taken and passed the required exams, they will stay in our system. You will have to pay the fee to upgrade the license back to a CDL as well as any endorsements.
Why do I have to present my Medical Card to replace my current CDL license?
Section 322.59(1), Florida Statutes, states that the Department shall not issue a commercial driver license to any person who is required by law to possess a medical examiner's certificate, unless such person presents a valid certificate prior to licensure. This statutory requirement includes duplicates and replacements.
Where can I take a road test for my driver license?
In Hillsborough County, road tests for a Class E driver license is offered at the Brandon office, East Tampa office, and the Plant City office. It is suggested that you make an appointment before visiting the office.
For a list of other offices throughout Florida that offer road tests, click here.
For CDL skill testing sites offered by the State, click here.
For CDL skill testing sites offered by third party sites, click here
How do I get a motorcycle endorsement added to my driver license?
You must complete the Basic Rider Course. For a full list of sponsors that offer courses and information about motorcycle endorsements, visit the Florida Rider Training Program website . Once you pass the course, you must return to our office to have the endorsement added to your driver license.
Do I need to have a motorcycle endorsement to operate a motor scooter or moped?
No, but to legally operate a 2 or 3-wheel motorcycle, scooter or moped more than 50 cc, the driver must have a motorcycle endorsement. For information and details visit the Florida Rider Training Program website .
How early can an individual renew his or her Florida driver license?
Your Florida driver license or ID card can be renewed 18 months prior to the expiration date. CDL hazardous material holders will only be allowed to renew up to 12 months in advance.
Is there a grace period that you can continue to drive when your driver license expires?
No. The driver license expires at midnight on the expiration date, which for most of us is our birthday. If you drive with an expired license, you may be ticketed by law enforcement. If you renew your license after it's expired, then you will be required to pay a late fee in addition to the renewal fee. 
Why do I need to take a new picture to get a driver license? Can’t you just use the one that is on file?
Every customer applying for a service that may result in a driver license or identification card issuance in an office must have their photograph taken. We do not have the option of using a previous picture.
Where can I obtain a Driver License handbook?
A driver’s handbook and CDL handbook in English and Spanish can be obtained at our offices. However supplies are limited. They are also available online
Why is there an extra $6.25 fee for a Driver License that is processed in the Tax Collector’s office?
Florida law allows an additional $6.25 service charge that is retained by the county for driver license and identification card transactions processed at any Tax Collector office. You may avoid paying the $6.25 fee by going to a State office. For a full list of offices, click here
I am a US Citizen/Immigrant and have not received my driver license or ID card in the mail.
You can find out when the driver license or ID card is printed and mailed by viewing the State of Florida DL/ID Tracking System . Enter your driver license or identification card number to track your issuance. Please allow 7 to 10 days for delivery by the US Postal Service. If you have not received the card and it's been at least 30 days since the license was printed, contact our customer service center. Our customer service representative can then e-mail the Division of Motorist Services and they will research to see if you are eligible for a no-fee replacement. In order for them to mail you a no-fee replacement, there can be no changes made to the card. The addresses must be the same as what you entered online. Only one no-fee replacement is authorized, therefore if you do not receive the replacement, you will be required to go in person to a State or Tax Collector office.
I am moving to Florida. Can I keep my current out of state driver license and/or ID card after I get my Florida license or ID card?
No. You can only hold one driver license or identification card. You will be required to surrender the current out-of-state license and/or identification card when you apply for the Florida issuance. We will only be able to issue you either a Florida driver license or identification card, but not both.
How do I cancel my Florida driver license?
Enclose it with a letter to the Division of Motorist Services indicating you want to surrender your Florida driver license and include your current address. If you don't have the license in your possession, the letter should include your driver license number or social security number, date of birth, full name and indicate you no longer have possession of the license, but want us to cancel it. Sign the letter and mail to:Motorist Services 2900 Apalachee Parkway MS 24 Tallahassee, Florida 32399
Why can't I renew my driver license at gorenew.com?
The most common reasons for not being eligible to renew your driver license online are: Your previous renewal was by phone, mail or internet OR You hold a commercial driver license OR You are not a U.S. citizen or permanent resident OR Your driving privilege is suspended, revoked or canceled and you want an ID card. Therefore, you must appear in person at a Florida driver license or Tax Collector office to renew
Where can I go to get a replacement Social Security card?
A replacement Social Security card may be applied for through the Social Security Administration by mail or at a local office. For information on how to apply for a Social Security card, visit the Social Security Administration’s website .