Mortgage Company Payments
In an effort to provide you and our mutual customers with a convenient and efficient property tax payment solution, the Hillsborough County Tax Collector’s office have partnered with Grant Street Group to utilize Escrow Express® for the upcoming real estate and tangible personal property tax collection cycle. You will be able to download the tax roll, submit request files and submit payment files via the web. If you are responsible for remitting property tax payments for 10 or more accounts to the Hillsborough County Tax Collector’s office, it is required that you do so using Escrow Express®. The only exceptions to this policy are for parcels that are in a bankruptcy or tax deed foreclosure status.
We anticipate that use of this web-based property tax payment solution will benefit our collective property tax payment processes and customers by expediting the return of overpayments to you for your escrowed mortgage accounts as well as reducing the number of erroneous payments remitted.
Important Registration Information
Before you will be able to use the site, you will need to either obtain your new mortgage code or confirm your existing mortgage code with the Hillsborough County Tax Collector’s office. To do so, please send the following information to the Hillsborough County Tax Collector’s Quality Assurance Department via email to firstname.lastname@example.org:
• Company Name
• Contact Person(s)
• Phone Number(s)
• Fax Number(s)
• Email address(es)
Upon receiving your email request, the Quality Assurance Department will provide you with your mortgage code. You will then need to contact Grant Street Group to establish your Escrow Express® Account.
Please note, customers utilizing this method may begin building their list of accounts as early as October 1st. This option is available through March. If, after you have obtained your mortgage code, you should need to update the mortgage company information such as the contact name, mailing address, phone number, fax number or email address, please send your request via email to the Hillsborough County Tax Collector's Quality Assurance Department at email@example.com.
Please note there is a nominal fee of $0.20 per account paid by you on the Escrow Express® site for Hillsborough County parcels. Fees for payments made in error will not be refunded. Additionally, collection and remittance of this fee is handled directly between you and Grant Street Group and is not remitted to the Hillsborough County Tax Collector’s office.